How to place an order?
After you have designed your vectors by selecting one of the options from our homepage, you can place orders for vector cloning and other related downstream services from the Vector Information page. Click Add to Cart to add the vector cloning service to your shopping cart. At this time you will also have the option to add related downstream services for your vector to your shopping cart, such as plasmid DNA preparation, RNA preparation (in the case of CRISPR vectors), and virus packaging (in the case of viral vectors). The shopping cart page provides the following two options for you to place an order for the contents of the cart.
If you rely on your institution’s purchasing department to place an order, click Get Quote on the shopping cart page to create an official quote for items in your cart. You can apply a promotion code toward the purchase when generating the quote. You can then forward the quote to your purchasing manager to place an order. The quote contains detailed instructions on how to place the order. Your purchasing manager can either immediately pay the balance indicated on the quote by credit card online when placing the order, or submit a purchasing order (PO) first and get billed later.
Some non-US institutions prefer to place orders using pro-forma invoices provided by vendors. In this case, our quotes can be used as pro-forma invoices.
You can view all your past quotes by going to menu item My Account > Quotes.
If you have the authority to make an immediate purchase with a credit card, click Purchase Now on the shopping cart page, and you will be taken through the credit card payment procedure. Again, you will have the opportunity to apply a promotion code toward the purchase. This option is the fastest and guaranteed way to place an order.
Once an order is successfully submitted, an order confirmation email will be sent to you. If something goes wrong with your project, we will contact you by email. You can check the status of your past orders by going to menu item My Account > Orders. Once we finish your project and ship out the order, you will be notified by email, including the tracking number of the shipment.